SERVICE CHARGE, LOCAL AREA (Tier 1)
The initial minimum service charge for local area in-home service will be $62.00. This service charge includes the trip charge and up to ½-hour of labor charges towards the first appliance. After the first ½-hour, the labor charges will be billed in additional increments of $18.00 per ¼-hour period.

SERVICE CHARGE, OUTLYING AREA (Tier 2)
The initial minimum service charge for outlying area in-home service will be $68.00. This service charge includes the trip charge and up to ½-hour of labor charges towards the first appliance. After the first ½-hour, the labor charges will be billed in additional increments of $18.00 per ¼-hour period.

SERVICE CHARGE, OUT OF AREA (Tier 3)

The minimum travel charge for out of area in-home service will be $85.00. All labor charges will be in addition to this travel charge. Labor charges will be billed at the normal labor rate of $18.00 per 1/4 hour period.

TWO MAN JOBS
If a second person is required to be sent out to complete a job, there will be an additional $65.00 charge. Examples of this would be when a second person is needed to remove large ovens, air conditioners, or certain types of cook tops and refrigerators.  The service dispatcher, if provided with all of the information at the inception of the call, will be able to tell you before the call is scheduled if the second person will be needed.

ADDITIONAL LOCATIONS
For each additional location, there is an additional $28.00 charge, plus labor.

COMMERCIAL LAUNDRY PRODUCTS
The minimum travel charge for our commercial servicing is $85.00. This includes 1/2 hour of labor. Additional time is billed in increments of $32.00 per 1/4 hour. For those of you with commercial appliances outside of our local area. please call for your special rates.

NEW APPLIANCE CREDIT
If the technician determines that your appliance is not worth the cost of repair, they will give you a $25.00 certificate that can be used towards the purchase of a new replacement appliance purchased from our showroom.
 

IN SHOP REPAIRS
Depending on the appliance, you may prefer to bring it into our shop for an in-house repair.  Typically, that can save you some money, but if it is something that must be installed and then reinstalled, it isn't practical.  You can contact our parts department for the fees charged for bringing an item into the shop.  We do charge a non-refundable fee for the estimates.  The parts department will be happy to go over all of the fees with you prior to your leaving the item.  If you do bring an item in, first check in at the parts department counter.  They will then fill out the necessary paperwork, go over the charges, and will then assist you with bringing the item in to the shop.